Advocare Long Logo
Logo

New Patients

New Patient Checklist

It is crucial when choosing a practice that you have given serious consideration to the fit between the practice philosophies and your own.


Excellent care happens when the physicians and office staff are aligned with your family priorities and philosophies regarding medical care. Only then can shared decision-making be based on mutual respect.


Please read the following checklist carefully to be sure we are the appropriate care center for all your psychiatric needs.


We look forward to meeting you and forming a mutually rewarding relationship.

  • Billing and Fees

    Insurance copays are expected to be paid at the time of service. If you are unable to comply, you must speak with the billing department prior to the visit to set up a payment plan.

  • Insurance

    Make sure we participate with your insurance plan. 

    It is your responsibility to know the limits and coverage of your particular health insurance policy, to show your cards to us at each visit, and be prepared to pay any copays at the time of service.

    Our billing staff will do their best to assist you with insurance questions; however, If you have questions about your coverage, it is best check with your specific insurance company.

    Our office does not want you to be surprised by a bill, but must always bill your health plan based on federal guidelines and the actual services provided.

    Please read our Financial Policy for more information regarding insurance.

  • Technology

    Our practice prides itself on efficiency through use of technology. You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.

  • Timeliness & Missed Appointments
    Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.

    As a courtesy, we will remind you of your upcoming appointments via phone/text message/email.

    We ask that you arrive 5 minutes before your scheduled appointment time.We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

    Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We reserve the right to charge a fee for canceled or missed appointments. We request 48 hours notice for cancellation of appointments.

    The third consecutive missed appointment will result in discharge from the practice.
Two people are shaking hands
Share by: